Velvet Pearl Phone Bag | Cocktail Black & Gold
Regular price Rs.79,400.00Meet our band new Mae Cassidy style that's just landed; The Velvet Pearl Phone Bag.
Designed with a casual twist on our classic Zeenat Pearl Purse. Style up or down, day-to-night, over shoulder or cross-body with jeans and a jacket or a dress and trainers combo - for an effortlessly cool twist on any look. "As beautiful as a piece of jewellery"; you won't need any other accessory.
Each piece is handmade by a single skilled artisan, from intricate pieces of recyclable antique gold-tone metalwork, welded together in a structured curved shape, with handmade chain. Contrasted by plush black velvet panels. Embellished with scores of shimmering crystals, bells and oh-so pretty pearl chain detailing and over 200 pearls hand-threaded onto gold-tone pins.
The silk-lined interior is the perfect size to fit all Iphone Plus styles, a small cardholder, keys, lipstick, and other small essentials.
The Mae Cassidy collection has been handmade by skilled artisans. This craftsmanship makes each piece unique. For this reason, incidental marks and tonal variations may occur and should not be considered imperfections.
S E L E C T Y O U R C O L O U R :
RUBY RED BLACK & SILVER MIDNIGHT BLUE
MEASUREMENTS: 22cm x 15cm (w) x 6.5cm (d) 107cm chain drop length.
BODY & DETAIL COMPOSITION: Hard bodied 100% Recyclable Plated Iron Alloy circular Body and bell detailing. Acrylic Pearl beading.
LINING COMPOSITION: 100% Raw Silk Lining.
SUSTAINABILITY: Entirely handmade by a small skilled artisan collective, supporting traditional craftsmanship. The metal Iron alloy structures which make up 95% of our bags are 100% recyclable.
PACKAGING: Comes in our signature Mae Cassidy red dust bag.
CARE: Please see full care details at the bottom of this page.
The Mae Cassidy collection has been specially designed and handmade by skilled artisans. This craftsmanship is what makes each piece unique. All Mae Cassidy bags are branded with the 'Mae Cassidy' label stitched inside the lining of our bags, to ensure authenticity.
Your handbag is a handmade artisan product and should be treated with care.
To preserve the original quality of your accessory, we strongly recommend that you follow these steps to protect your bag from damage:
Utilise the accessory frame gently to maintain its original shape. Never use the bell or beaded bracelet bag handles to pull open your clutch bag as this will cause it to break. Please only use the front clasp of the bag to open and close the clutch.
Metal items may look indestructible and may break if dropped against a hard surface or contact with sharp object. Metal is bendable, any pressure applied could cause damage. Therefore we would advise when transporting your handbag to do so within it's own box or bag, so no external pressures are accidentally applied they may cause a change to the shape of the bag. If this happens, we can try to arrange to repair any damage to the shape for a small repair fee.
Bags that include delicate trims, bells, beads, ribbons, small plastic/metal parts, should not be worn against delicate clothing.
When not in use, to avoid any damage or indentation to the outer fabric of your accessory, do not store in bubble wrap and do allow any metal parts (handles, tassels, chains) to touch the outer fabric and please always remove and store all detachable chains inside the accessory.
Please ensure to re-cover any tassels, metal bell or beaded handles in the foam handle/tassel covers provided. Any metal or beaded parts left uncovered may cause irreversible damage/indentation to the external fabric.
When not in use, we recommend to store your handbag in a cool and dry place, inside it’s protective foam pouch and the Mae Cassidy dust bag (if provided with purchase). Avoid long periods in direct sunlight.
Any incidental marks, tonal variations and/or textual variations may occur and should not be considered imperfections.
Avoid getting the accessory wet, over exposure to direct sunlight and heat. Fabrics and prints are not guaranteed to be colourfast, so always take care and avoid wearing with light/dark colours to prevent colour transfer.
We use 100% Silk and 8% Silk / 82% Viscose Velvet Fabrics. These are non-washable and non dry cleanable. Do not expose these fabrics on the bag to liquid, food, water, perfumes, lotions. Do not try to clean your bag using tissue paper or paper towels as they can leave residue on fabric. Lint rollers can be used gently on velvet fabric bag panels to remove light areas of dust. If you accidentally damage or stain your accessory, we can try to arrange to repair or replace the stained fabric panel on your bag for a repair fee. (But please note this is dependent on the availability of the fabric / colour).
We use natural Semi-Precious gemstones which may contain internal inclusions, adding to the beauty and uniqueness of each individual gem. Semi-precious gemstones and Swarovski crystals should not be exposed to water, harsh chemicals and cleaners. You can clean most gemstones with a soft dry cloth only. Do not use tissue paper or paper towels to clean as they can cause scratching.
Plated metal may naturally tarnish or fade over time. Tarnishing or fading is not our fault. Do not expose plated metal to water, perfumes, lotions as this may cause plating to fade.
We cannot be responsible for any damage caused due to negligence. Damage caused by general wear and tear is the responsibility of the owner. Tarnishing or discolouration is not our fault. Please see above care details on how to avoid this.
We will replace or repair any faulty items bought from this website within 6 months of proof of purchase. Missing crystals or beads are not classed as manufacturing faults if outside the 14 day return policy. However we can replace missing crystals or beads after this time at a small repair fee where ever possible.
For all non faulty items damaged by general wear, we offer a charged repairs service where at all possible. We may not be able to repair items damaged in the post due to insufficient packaging. We recommend all bags are returned to us securely packaged within a box.
The Mae Cassidy handbags are NOT SUITABLE FOR CHILDREN.
Mae Cassidy ships from the United Kingdom, but we do offer worldwide express shipping options to ship worldwide. The below days are a time frame indication.
Orders are processed from Monday to Friday. The processing and preparation time of an order is 48 working hours from the moment the order is received.
* Please note: orders placed after 12.00pm Friday to Sunday will be despatched on Monday.
All UK orders placed before 12.00pm GMT, with a next day delivery shipping option, will be despatched the same day orders are received.
**If you are London based, we are able to arrange same day courier delivery. For more information, please e-mail us at customercare@maecassidy.com
Due to the current Royal Mail Strikes within the UK, please be assured we will only be using express UPS or DHL courier services to deliver your orders, to ensure there is no disruption to your delivery. We will not be using Royal Mail Services at this time.
UK DELIVERY OPTIONS
| SHIPPING METHOD | CARRIER | SHIPPING CHARGE | ESTIMATED DELIVERY | PLEASE NOTE |
| EXPRESS DELIVERY | UPS / ROYAL MAIL | 4.95 | Orders placed before 2.00pm GMT will be delivered 1-3 business days after processing, pending availability and credit card verification. | * You will receive a delivery notification from Mae Cassidy with a Royal Mail Tracking number or If your item is shipped via UPS, you will receive a delivery notification from UPS prior to delivery and a signature will be required. Please be sure to enter your telephone number & Email and at checkout to receive this service and to stay updated on the progress of your parcel. Signature will be required. |
| NEXT DAY DELIVERY BY 1.00PM | UPS / ROYAL MAIL | £12.00 | Orders placed before 12.00pm GMT will be delivered next working day before 1.00pm, (Mon-Fri) after processing, pending availability and credit card verification. | * You will receive a delivery notification from Mae Cassidy with a Royal Mail Tracking number, or if your item is shipped via UPS, you will receive a delivery notification from UPS prior to delivery and a signature will be required. Please be sure to enter your telephone number & Email and at checkout to receive this service and to stay updated on the progress of your parcel. Signature will be required. |
| NEXT DAY SATURDAY DELIVERY | UPS / ROYAL MAIL | £16.00 | Orders placed before 12.00pm GMT (Mon-Fri) will be delivered next day, after processing, pending availability and credit card verification. | * You will receive a delivery notification from Mae Cassidy with a Royal Mail Tracking number or UPS prior to delivery and a signature will be required. Please be sure to enter your telephone number & Email and at checkout to receive this service and to stay updated on the progress of your parcel. |
EU SHIPPING OPTIONS
| SHIPPING METHOD | SHIPPING CHARGE | ESTIMATED DELIVERY | PLEASE NOTE |
| EXPRESS | £35 | 3-5 Working Days | * Signature Required. Additional duties/taxes may apply |
USA SHIPPING OPTIONS
| SHIPPING METHOD | CARRIER | SHIPPING CHARGE | ESTIMATED DELIVERY | PLEASE NOTE |
| EXPRESS | UPS | £35 | 2 - 5 Working Days | * Signature Required. Additional duties/taxes may apply |
REST OF WORLD SHIPPING OPTIONS
| SHIPPING METHOD | SHIPPING CHARGE | ESTIMATED DELIVERY | PLEASE NOTE |
| EXPRESS | £55 | 7-10 Working Days |
* Signature Required. Additional duties/taxes may apply |
PLEASE NOTE
All orders require a signature on receipt and that the occasional customs or courier delay which may effect your time frame.
Upon placing your order, an email will be sent to the contact e-mail you provided at checkout, to confirm your order has been dispatched, details of shipment, courier used, tracking number, estimated delivery date and any further requirements regarding the courier who will take charge of the delivery.
If your order is subject to these duties / taxes, these will not appear on the invoice, but will be presented to you and collected by the courier upon delivery. Furthermore, if you refuse to pay taxes / duties, your package will be returned to Mae Cassidy and you will be charged for the return shipping costs.
Need help? Contact one of our team at customercare@maecassidy.com
D E L I V E R Y F A Q ' S
Where do you ship From?
We ship from the United Kingdom, but we offer worldwide express shipping options to ship worldwide.
Which Couriers do you use?
We use UPS, Royal Mail and DHL for deliveries within the UK and all other countries.
Can I track my shipment?
Yes, once your order is dispatched, you will receive an email of notification from us including your courier tracking number for UPS, Royal Mail or DHL.
Upon placing your order, an email will be sent to the contact e-mail you provided at checkout, to confirm your order has been dispatched, details of shipment, courier used, tracking number, estimated delivery date and any further requirements regarding the courier who will take charge of the delivery.
Can I change my delivery address once my order has been placed?
No details, including the delivery address can be changed. Providing the goods have not already been shipped, your order can be cancelled or recalled and a new order will have to be placed using the new details.
Will I have to pay any additional Duties and Taxes?
If you are ordering outside the United Kingdom, you may be liable to to pay additional duties and taxes on import to your shipping destination. We advise you check with your local authorities prior to placing an order to find out.
If your order is subject to these duties / taxes, these will not appear on the invoice, but will be presented to you and collected by the courier upon delivery or you will be contacted prior to delivery for payment. Furthermore, if you refuse to pay taxes / duties, your package will be returned to Mae Cassidy and you will be charged for the return shipping costs.
Is my parcel insured?
All Mae Cassidy goods remain the responsibility of Mae Cassidy until the order has been delivered to the delivery address and payment received in full. Items are insured against theft and damage. Once the item has been delivered to the delivery address and payment received in full, the goods are no longer under the ownership or responsibility of Mae Cassidy.
Do you gift wrap?
We do not currently gift wrap, however your order will arrive in our luxury Mae Cassidy branded gift box and dustbag.
What if my order arrives damaged, or there is a fault?
On receipt of your goods, please check that the number of boxes received matches the documentation and that the package is not damaged, wet or tampered with in any way. If you do notice anything unusual about your order please take photos and notify Mae Cassidy immediately by emailing customercare@maecassidy.com
If in the unlikely event, goods arrive damaged, we will replace the goods if we are notified immediately with photographic evidence from the customer. Prior to a replacement being sent out, we will require you to carefully re-package the damaged goods in all packaging provided and we will issue you a free return shipping label. Once we are in safe receipt of the damaged goods, we will inspect goods and on satisfaction they are damaged we will send out a replacement free of charge.
** Please note we are only able to offer to free return shipping labels on damaged goods, to the original delivery destination to which the order was placed and shipped. If the damaged order is required to be collected from an alternative shipping destination to the one the order was originally delivered too, the customer will be required to pay the shipping costs and relevant import duties to get the order returned to us.
For information on our returns process, please visit our returns information page.
We hope you are delighted with your Mae Cassidy purchase. The satisfaction of our customers is of paramount importance to us.
We have tried to answer any questions you might have on our returns and exchange policy below. However, should you have any further questions, please do not hesitate to email us customercare@maecassidy.com
HOW DO I RETURN MY ORDER?
We are sorry to hear you would like to return your Mae Cassidy purchase! To return an order please contact customercare@maecassidy.com to request a return.
WHAT IS YOUR RETURNS POLICY?
We are happy to accept returns of items within 14 days of receipt of the parcel. We cannot accept items outside of this return window.
Please email customercare@maecassidy.com to receive your returns instructions and papework.
All items must be returned unused, in the original packaging. This includes the Mae Cassidy box, dust bag, foam and security tags still attached.
We are not able to issue refunds or exchanges for goods that do not arrive or arrive damaged. Therefore, please ensure you package your return properly.
To ensure safe return; please place all foam handle covers provided back on bracelet handles & tassels of the accessory or if your item has a detachable chain, please ensure to remove it and place it back inside the accessory to avoid damage to the outer fabric of the accessory on return. Place your returning item back in the protective foam pouch, drawstring bag and place inside the Mae Cassidy box and carton provided. Please DO NOT wrap your accessory directly in bubblewrap as this can cause irreversible indentation to the outer fabric.
Mae Cassidy reserves the right to refuse a return on goods that are returned not in their original condition or original packaging after 14 days. Any items returned soiled, damaged, without the original packaging or not in its original condition, that has been damaged or is missing parts for reasons not due to our error cannot be refunded and will be returned to you. You will be charged for these return shipping costs. If you refuse delivery of the return, your package will be returned to Mae Cassidy and you will be charged for the return shipping costs.
Once we have received and inspected your return, we will contact you via email to notify you that your return has been accepted. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5-10 business days, depending on your bank / credit holder.
Additional VAT charges will not be refunded. If you want a refund for your duties and/or taxes you'll need to contact UPS or DHL. Showing proof that you have sent the items back for a refund will assist with the speed of the refund. Shipping costs will not be refunded.
If your order is subject to these duties / taxes, these will not appear on the invoice, but will be presented to you and collected by the courier upon delivery. Furthermore, if you refuse to pay taxes / duties, your package will be returned to Mae Cassidy and you will be charged for the return shipping costs.
DO YOU OFFER REFUNDS ON SALE OR SAMPLE SALE ITEMS?
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
All sample sale items are sold as seen and we're not able to offer any refunds or exchanges on items purchased at our sample sale.
DO YOU OFFER FREE RETURNS?
At the moment, we do not offer free returns.
If you need to return an item, we can issue you a DHL or UPS shipping label we’d just deduct a small amount from the refund for this (£8 per bag for UK, £35 per bag for EU, £35 per bag for US, £55 per bag the rest of the world). You will be issued a shipping label that will be active for 7 days and once a return has been requested and paperwork has been issued, please note we will need to receive the item back from you within 7 days. Please email customercare@maecassidy.com to request this.
Otherwise you can go ahead and send the parcel back via your own method to our warehouse address listed at the end of this page. Please email customercare@maecassidy.com to request the returns paperwork and once a return has been requested and paperwork has been issued, please note we will need to receive the item back from you within 7 days.
Goods are your responsibility until they reach us. We are not able to issue refunds for goods that do not arrive or arrive damaged. Therefore, please ensure you use a trackable service and package your return properly in the Mae Cassidy box, bubble wrap and carton that was provided to ensure the items are returned back to us safely.
We can accept returns of items with the original tags attached within 14 days of receipt.
WHAT IS YOUR INTERNATIONAL RETURNS PROCESS?
At the moment, we do not offer free international or domestic returns.
If you need to return an item, we can issue you a DHL or UPS shipping label we’d just deduct a small amount from the refund for this (£25 per bag for EU, £35 per bag for US, £55 per bag the rest of the world). Please email customercare@maecassidy.com to request this.
Otherwise you can go ahead and send the parcel back via your own method to our warehouse address listed at the end of this page. Please email customercare@maecassidy.com to request the returns instruction and paperwork for this. For returns outside the UK, please clearly state "RETURNING GOODS TO SELLER - NO RETAIL VALUE, purchased from Mae Cassidy.com, quoting the original outbound tracking number" on the reason for export shipping declaration paperwork. If there is no option to put this in the declaration, please put this as a note in the address as we can not accept customs charges to receive your return.
Goods are your responsibility until they reach us. We are not able to issue refunds for goods that do not arrive or arrive damaged. Therefore, please ensure you use a trackable service and package your return properly in the Mae Cassidy box, bubble wrap and carton that was provided to ensure the items are returned back to us safely.
We can accept returns of items with the original tags attached within 14 days of receipt.
CAN I RETURN SOMETHING I PURCHASED AT A SAMPLE SALE?
All sample sale items are sold as seen and we’re not able to offer any refunds or exchanges on items purchased at our sample sale.
DO YOU HAVE FREE SHIPPING?
Please see our shipping page for full shipping details and options.
CAN I EXCHANGE MY ORDER?
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customercare@maecassidy.com
We are happy to exchange items if they are defective or damaged or we are happy to exchange items for a different style or colour within the same price range as the item you´re returning. All exchanges are based on stock availability and additional shipping charges will be added.
If you want to exchange an item that cost more please return your item with a request for a refund and purchase the new item separately. Received returns with request of exchange to an item that costs more or are out of stock will automatically be refunded and you need to purchase the new item separately. Mae Cassidy will only send out the new merchandise once the returned items are received.
All exchange orders to countries outside the United Kingdom are sent out marked as an "Replacement / Exchange Order". This explains to your customs that you have already paid government tax and duty on your original tracking number, and that this is a replacement item. Should your customs insist and issue the fee again you will need to show proof that it is an exchange item and that you have already paid the fee, and have sent the original order back to us. Please have the tracking for your return and the receipt for the fee at hand.
Customers are responsible for all additional shipping costs for exchanges.
WHAT IS MY ITEM IS FAULTY? DO YOU OFFER REPAIRS?
We are really sorry to hear this! Please notify us by email to customercare@maecassidy.com with details and photographs of the product fault to return within 14 days of receipt.
As a sustainable brand, every Mae Cassidy piece is 100% handmade by skilled artisans. This handmade craftsmanship makes each piece unique. For this reason, incidental marks and tonal variations may occur and should not be considered imperfections or faults for return.
We will replace or repair any faulty items bought from this website within 6 months of proof of purchase. This must be first agreed with our customer care team on customercare@maecassidy.com
Missing crystals, beads and pearls are not classed as manufacturing faults if outside the 14 day return policy. However we can replace missing crystals after this time at a small repair fee, plus shipping where ever possible. Please contact us for a quote at customercare@maecassidy.com
Tarnishing or discolouration due to chemical contact is not a fault. Please see our care instructions on how to avoid this.
Damage caused by general wear and tear is the responsibility of the owner. We can not be responsible for any damage due to negligence.
We do offer a charged repairs service, plus shipping where at all possible. Every repair is treated as an individual case and will be quoted accordingly. Please e-mail our customer care team for further information customercare@maecassidy.com
We may not be able to repair items damaged in the post due to insufficient packaging. Therefore, please ensure you package your returning item properly.
To ensure safe return; please place all foam handle covers provided back on bracelet handles & tassels of the accessory or if your item has a detachable chain, please ensure to remove it and place it back inside the accessory to avoid damage to the outer fabric of the accessory on return. Place your returning item back in the protective foam pouch, drawstring bag and place inside the Mae Cassidy box and carton provided. Please DO NOT wrap your accessory directly in bubblewrap as this can cause irreversible indentation to the outer fabric.
WHAT IF I HAVE ALREADY SENT SOMETHING BACK THAT DOES NOT HAVE TAGS, IS WORN OR IS PAST THE RETURNS WINDOW?
We are not able to issue refunds or exchanges for items that have clear signs of wear, have been returned outside the returns window or are without their original tags. We will notify you if this is the case and ask that you arrange shipping of your order back to your address at your own cost.
We're not liable for these items while they are stored at our warehouse.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at customercare@maecassidy.com
PLEASE SEND ALL RETURNS TO:
Mae Cassidy / (Georgina Mae Limited)
Swan Cottage,
Albury,
Guildford,
GU5 9BE
United Kingdom
Please contact customercare@maecassidy.com if you have any more enquiries
